Last Updated: March 2026
This Shipping Information page explains how shipping works for products featured on Nu Nerve (“we”, “us”, “our”), accessible at https://nu-nereve.com/.
Nu Nerve is a product review and informational website. We do not sell products directly and do not handle shipping, packaging, or delivery. All orders are placed and fulfilled by official manufacturers or third‑party vendors that we link to.
1. Our Role vs. The Vendor
When you click a “Buy Now,” “Order,” or similar button on our site:
- You are redirected to an external website operated by the product’s official seller.
- That seller is fully responsible for order processing, shipping, tracking, and delivery.
- Nu Nerve cannot change addresses, speed up shipping, or track packages.
For any shipping‑related questions, you must contact the vendor’s customer support team shown on their website or in your order confirmation email.
2. Order Processing Times
Although each vendor has its own timelines, most:
- Process orders within 24–48 business hours after payment is confirmed.
- Handle orders placed on weekends or holidays on the next business day.
- Send an order confirmation email, followed by a shipping confirmation email with tracking details (where available).
Always refer to the processing time displayed on the vendor’s checkout page for the most accurate information.
3. Domestic Shipping (Within the Vendor’s Country)
For customers in the same country as the vendor (for example, within the United States for US‑based sellers):
- Standard delivery typically takes 3–7 business days after dispatch.
- Many supplement and wellness brands offer free or flat‑rate shipping on qualifying orders.
- Some vendors provide express or expedited options at an additional cost.
The exact shipping methods, costs, and timeframes are defined in the vendor’s own shipping policy.
4. International Shipping
If the vendor ships internationally:
- Delivery may take 7–21 business days, depending on destination, carrier, and customs clearance.
- Customs duties, VAT, and import taxes (if applicable) are usually the customer’s responsibility.
- Certain countries or regions may be excluded due to local regulations or carrier limitations.
Check the shipping section on the vendor’s site to confirm whether they ship to your country and what fees or delays may apply.
5. Tracking Your Order
For most physical products:
- Vendors provide a tracking number by email once your order ships.
- You can track your parcel directly on the carrier’s website (e.g., USPS, UPS, FedEx, DHL, or local postal services).
If you do not receive tracking details within a reasonable time (typically 48–72 hours after ordering):
- Check your spam/junk folder.
- Contact the vendor using the email or support form in your order confirmation.
Nu Nerve does not have access to tracking numbers or carrier systems.
6. Delays, Lost, or Damaged Shipments
If you experience:
- Unusual delays beyond the estimated delivery window
- A lost package (tracking shows delivered but you did not receive it)
- A damaged, incomplete, or incorrect order
you must contact the vendor’s customer support directly. They are responsible for:
- Investigating with the carrier
- Arranging replacements, reshipments, or refunds according to their policies
Nu Nerve cannot open carrier investigations or authorize reshipments.
7. Changing Shipping Details
If you entered the wrong address or need to update details:
- Contact the vendor immediately after placing your order.
- Changes may only be possible before the order is processed or shipped.
Nu Nerve cannot modify order details on your behalf.
8. How to Get Help
If you are unsure how to contact the seller or can’t find their shipping information:
📧 Email: contact@nunereve.com
Please include, if possible:
- The product name
- The website or brand you ordered from
- The approximate order date
We will do our best to point you to the correct official support channel.
By using Nu Nerve and purchasing products via links on our site, you acknowledge that all shipping, handling, and delivery responsibilities lie with the third‑party vendors, under their own shipping policies and terms.
